Business Spotlight: Suter Services
July 15, 2025
CW Suter Services, a cornerstone of Sioux City's HVAC and plumbing industry since 1926, has evolved from a modest plumbing contractor into a leading provider of comprehensive mechanical services across the tri-state area. With a steadfast commitment to quality, innovation, and community, the company has built a reputation for excellence for nearly a century.
A LEGACY OF LOCAL OWNERSHIP
Founded by Charles W. Suter in South Sioux City, Nebraska, CW Suter Services began as a plumbing contractor. The company underwent significant transformations over the decades, including acquisition by Climate Control Corporation in 1976 and eventual full ownership by E.B. Baker in 1981. In a move to preserve its local roots and ensure continuity, CW Suter transitioned to a 100% employee-owned model in August 2023. This Employee Stock Ownership Plan (ESOP) empowers nearly 240 employees, granting them a vested interest in the company's success and reinforcing its commitment to the community.
COMPREHENSIVE SERVICES FOR RESIDENTIAL AND COMMERCIAL CLIENTS
Residential Services
CW Suter Services offers a wide array of residential HVAC and plumbing solutions, including:
- Installation, repair, and maintenance of furnaces, boilers, radiators, geothermal heat pumps, and mini-split systems.
- Plumbing services encompass bathroom and kitchen remodels, water and sewer line repairs, fixture replacements, and installation of water heaters and reverse osmosis systems.
- 24/7 emergency services to address urgent heating, cooling, or plumbing issues.
Commercial Services
For commercial clients, CW Suter provides:
- Comprehensive HVAC and plumbing services, from pre-construction planning and fabrication to installation and maintenance.
- Expertise in building automation systems, including HVAC controls programming and integration.
- Preventative maintenance plans are designed to minimize downtime and enhance operational efficiency.
Operating from its headquarters at 1800 11th St. in Sioux City, CW Suter also serves communities in Spencer, IA, and Yankton, SD, extending its reach across 32 counties in the tri-state area.
CAREER OPPORTUNITIES AND EMPLOYEE DEVELOPMENT
CW Suter Services is dedicated to fostering a supportive and growth-oriented work environment. As a 100% employee-owned company, it offers employees a stake in the company's success through its ESOP. Current job openings include positions such as Residential Plumber, HVAC Controls Programmer, Experienced Service Technician, and HVAC Installer.
The company invests in employee development through "Suter University," its in-house apprenticeship program certified by the U.S. Department of Labor. This program provides comprehensive training in HVAC and plumbing, equipping employees with the skills needed for career advancement.
Employees enjoy a range of benefits, including health insurance, 401(k) retirement plans with company match, tuition reimbursement, flexible work schedules, and opportunities for professional growth.
COMMITMENT TO COMMUNITY AND EXCELLENCE
Under the leadership of CEO John Baker, who has been with the company since 1990, CW Suter Services continues to prioritize community engagement and service excellence. The company's nearly century-long presence in the region reflects its dedication to providing reliable, high-quality HVAC and plumbing services while fostering a workplace culture that values employee ownership and development.
For more information about CW Suter Services, including service offerings and career opportunities, visit cwsuter.com.